Certified Quality Engineer – Blended Learning

Course Overview

This course is designed to cover all modules of the American Society for Quality (ASQ) Body of Knowledge (BoK) for the Certified Quality Engineer’s examination.

I. Management and Leadership

  1. Quality Philosophies and Foundations
  2. The Quality Management System (QMS)
  3. ASQ Code of Ethics for Professional Conduct
  4. Leadership Principles and Techniques
  5. Facilitation Principles and Techniques
  6. Communications Skills
  7. Customer Relations
  8. Supplier Management
  9. Barriers to Quality Improvement

II. The Quality System

  1. Elements of the Quality System
  2. Documentation of the Quality System
  3. Quality Standards and Other Guidelines
  4. Quality Audits
  5. Cost of Quality (COQ)
  6. Quality Training

III. Product and Process Design

  1. Classification of Quality Characteristics
  2. Design Inputs and Review
  3. Technical Drawings and Specifications
  4. Design verification
  5. Process and Performance Capability

IV. Product and Process Control

  1. Tools
  2. Material Control
  3. Acceptance Sampling
  4. Measurement and Test
  5. Metrology
  6. Measurement Systems Analysis (MSA)

V. Continuous Improvement

  1. Quality Control Tools
  2. Quality Management and Planning Tools
  3. Continuous Improvement Techniques
  4. Corrective Action
  5. Preventive Action

VI. Quantitative Methods

  1. Collecting and Summarizing Date
  2. Quantitative Concepts and Terminology
  3. Probability Distributions – Discrete and Continuous
  4. Statiscal Decision Making tools – hypothesis,GOF, ANOVA, etc
  5. Relationship between variables – regression, correlation etc

VII. Reliability and Maintainability

  1. Predictive and preventive maintenance tools
  2. Reliability and maintainability indices
  3. Bathtub curve
  4. Reliability /Safety/Hazard Assessment Tools
  5. Reliability Block Diagrams

VIII. Statistical Process Control

  1. Common and special causes
  2. Rational subgrouping
  3. Attributes and Variables Charts
  4. Pre-Control Charts
  5. Short-run SPC
  6. Control Chart Analysis

IX. Design and Analysis of Experiments

  1. Planning and organizing experiments
  2. Design principles
  3. One-factor experiments
  4. Full-factorial experiments
  5. Two-level fractional factorial experiments

Delivery Method

The delivery method is Blended Learning. All lectures are delivered online and are available 24/7 on all devices. Lectures are supplemented by live online tutorials and four one-day workshops.


Places on this course are limited to 10 participants. Click here to Download Registration Form or request an application form by sending an e-mail to info@globalbusiness.ie.


The course is accessible to registered students for a period of 12 weeks. The student should be fully prepared to sit the ASQ certification exam at the end of this period.

Course Fee

The course fee is €3,500 payable no later than 2 weeks before the start of the course.

Examination Schedule

All examinations are set and corrected by the ASQ. All ASQ exams at Global Business Institute are held in June and December each year. The CQE examination is an open book examination comprising 180 multiple-choice questions and lasts 5 hours. Candidates must meet ASQ’s prerequisite requirements to sit this exam. Contact us for more details.

ASQ Exam Fee

ASQ exam fee is payable directly to the ASQ no later than six weeks before the exam date. Member:$348 Non-Member:$498. Students are encouraged to take up ASQ membership prior to registering for the exam. Cost of membership is $99.

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